Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern the use of our online gaming platform, Jackpoty Casino (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

Purpose of the Terms

These Terms aim to provide a clear understanding of your responsibilities as a user, as well as our obligations to you. They also outline the rules for gameplay, deposits, withdrawals, and bonuses on the Platform.

Acceptance of Terms

By creating an account or accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please do not use the Platform.

Age and Legal Restrictions

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use the Platform. By using the Platform, you confirm that you are of legal age and capable of entering into a binding contract.

Account Registration

Eligibility

To register an account on the Platform, you must provide accurate and complete information. You must also comply with our Know Your Customer (KYC) requirements.

KYC and Verification Requirements

We may request additional documentation to verify your identity. Failure to comply with these requirements may result in account suspension or closure.

Responsibility for Account Security

You are responsible for maintaining the security of your account, including keeping your login credentials confidential. You must notify us immediately if you suspect any unauthorized access to your account.

Deposits and Withdrawals

Accepted Payment Methods

We accept various payment methods, including credit cards, e-wallets, and cryptocurrencies.

Minimum and Maximum Limits

The minimum deposit amount is AUD 20. There are no maximum limits for deposits. For withdrawals, the minimum amount is AUD 50, and the maximum amount is AUD 10,000 per month.

Processing Times and Fees

Deposits are processed instantly. Withdrawal processing times vary depending on the payment method used. We do not charge fees for most transactions, but bank transfer fees may apply.

Anti-Money Laundering Policy

We comply with all applicable anti-money laundering regulations to prevent the use of our services for illicit activities.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited to your account according to the terms outlined in each promotion. Please read the specific bonus terms carefully before participating.

Wagering Requirements

To withdraw bonus funds, you must meet the wagering requirements specified for each promotion. These requirements may vary depending on the type of game or promotion.

Expiry and Abuse Clauses

Bonuses expire after a certain period if not used. We reserve the right to void bonuses and winnings in cases of suspected abuse or manipulation.

Gameplay and Fairness

RNG Usage

We use Random Number Generators (RNGs) to ensure fair gameplay. Our RNGs are regularly audited and certified by independent third-party testing agencies.

Game Malfunctions

In the unlikely event of a game malfunction, we reserve the right to void any resulting winnings or losses.

Limits on Play and Responsible Gaming Tools

To promote responsible gaming, we offer various limits on play, including deposit, wager, and session limits. You can set these limits in your account settings.

Responsible Gambling

Self-Exclusion Options

You can choose to self-exclude from the Platform for a specified period or permanently. During this time, you will not be able to access your account or place bets.

Deposit, Wager, and Session Limits

You can set limits on your deposits, wagers, and session lengths in your account settings. These limits are intended to promote responsible gaming.

Help and Support Links

We provide links to resources for problem gamblers, such as GamCare and the National Gambling Helpline.

Prohibited Activities

Bonus Abuse

Engaging in bonus abuse or manipulation will result in voiding of bonuses and winnings. We reserve the right to take further action against users who engage in such activities.

Fraud, Collusion, or Manipulation

Any form of cheating or manipulating gameplay will result in immediate account suspension or closure. We will report any suspected cases of fraud or collusion to the relevant authorities.

Use of Bots or Automated Systems

Using bots or automated systems to place bets or manipulate gameplay is strictly prohibited and may result in account suspension or closure.

Account Suspension and Closure

Voluntary Account Closure

You can choose to close your account at any time by contacting our support team. We will process your request as soon as possible.

Breach of Terms

If you breach these Terms, we reserve the right to suspend or close your account without notice.

Inactivity and Dormant Accounts

We reserve the right to close accounts that have been inactive for a specified period. You can reactivate your account by contacting our support team.

Privacy and Data Protection

Information Collected

We collect information necessary to verify your identity, manage your account, and provide you with services.

Use and Storage of Personal Data

We use and store personal data in accordance with applicable laws and regulations. We will not share your data with third parties without your consent.

Limitation of Liability

Losses

We are not liable for losses resulting from game malfunctions, technical issues, or any other unforeseen circumstances beyond our control.

System Errors

We reserve the right to void any winnings or losses caused by system errors.

Third-Party Links

Links to third-party websites are provided for convenience only. We do not endorse or guarantee these websites and their contents.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify or update these Terms at any time without notice. It is your responsibility to review these Terms regularly to ensure you are aware of any changes.

Notification of Changes

We will post notifications on our website when significant changes are made to these Terms.

By using the Platform, you acknowledge that you have read and agree to be bound by these Terms. If you do not accept these Terms, please do not use the Platform.